Straightforward pricing for managed IT
Three simple plans, one flat rate per user, per month. Monitoring, help desk, security, and backup are bundled together — so you can budget IT like rent and add services as you grow. No hourly surprises, no fine print.
Pick the plan that fits — grow into the next
Every plan is billed per user, per month, and covers each person across all their devices. Prices below are starting points; your final quote is confirmed after a free audit and evaluation.
Essentials
Proactive, reliable IT for small teams that just need things to work.
Billed monthly · volume discounts at 25+ users
Get StartedCore managed IT — everything you need to keep the lights on:
- 24/7 system monitoring & RMM
- Business-hours help desk (8am–6pm)
- Automated patching & updates
- Managed antivirus & endpoint protection
- Email & spam filtering
- Automated cloud backup
- Microsoft 365 user management
- Monthly reporting
Professional
Round-the-clock support and layered security for growing businesses.
Billed monthly · volume discounts at 25+ users
Get StartedEverything in Essentials, plus:
- 24/7 help desk & emergency support
- Managed detection & response (EDR)
- Managed firewall & network management
- Multi-factor authentication (MFA)
- Security awareness training
- Quarterly business reviews
- On-site support (monthly cap)
Complete
Full-stack IT, compliance, and strategy for organizations that can't slow down.
Billed monthly · volume discounts at 25+ users
Get StartedEverything in Professional, plus:
- Dedicated vCIO & technology roadmap
- Compliance support (HIPAA, SOC 2, PCI)
- Advanced email security & dark web monitoring
- Disaster recovery (DRaaS)
- Priority 1-hour response SLA
- Unlimited on-site support
- Dedicated account manager
Prices shown are per user, per month, and are starting estimates only — not final quotes. Your actual pricing will vary and is finalized after a free audit and evaluation of your environment, team size, support hours, and compliance needs.
Not sure which plan fits? Book a free assessment and we'll recommend the right one — no pressure, no jargon.
Everything, side by side
A clear look at what's included in each plan so you can choose with confidence.
| Feature | Essentials | Professional | Complete |
|---|---|---|---|
| 24/7 monitoring & RMM | |||
| Help desk support | Business hrs | 24/7 | 24/7 priority |
| Patching & endpoint protection | |||
| Cloud backup | |||
| Managed detection & response | |||
| Managed firewall & network | |||
| Multi-factor authentication | |||
| Quarterly business reviews | |||
| On-site support | Add-on | Capped | Unlimited |
| Dedicated vCIO & roadmap | |||
| Compliance support | |||
| Disaster recovery (DRaaS) | Add-on | ||
| Response-time SLA | 4-hour | 2-hour | 1-hour |
| Dedicated account manager |
Plan prices are per user, per month, and are starting estimates only. Final pricing will vary and is confirmed after a free audit and evaluation of your environment.
Add-ons for when you need more
Every plan can be extended with these services. Add them from day one or switch them on as you grow — all on the same bill.
Data Center & Colocation
Colocation, redundant power, and a virtual private data center for your critical systems.
Cloud VoIP & Phones
Hosted business phone systems with softphones, call routing, and voicemail-to-email.
Advanced Compliance
HIPAA, CMMC, SOC 2, and PCI-DSS documentation, auditing, and controls beyond the base plan.
Project & Consulting Work
One-off migrations, rollouts, and co-managed IT — priced per project on top of your plan.
Pricing you can plan your year around
One predictable bill
A flat monthly fee replaces unpredictable hourly invoices. You budget IT like rent, not like an emergency.
Scales with you
Priced per user, so your bill tracks your headcount. Add people and locations without re-negotiating everything.
No surprises
Everything the plan covers is included — support, security, and backup — so there's no fine print and no per-ticket fees.
Pricing FAQ
Are these the final prices?
No — the figures shown are starting estimates based on typical small and mid-size business needs. Your actual price will vary with your number of users, the support hours you need, and any compliance requirements, and it's finalized only after a free audit and evaluation of your environment. You'll then get a clear, fixed monthly quote with no hidden fees.
What does "per user" mean?
You pay one monthly rate for each person on your team, and that covers them across all their devices — laptop, desktop, and phone. It's simpler to budget than per-device pricing because your bill tracks your headcount, not your hardware count.
Is there a discount for larger teams?
Yes. Per-user pricing steps down as your team grows, with volume discounts typically starting around 25 users. The larger your team, the lower the per-user rate — we'll spell out the tiers in your quote.
Can I change plans later?
Absolutely. You can move up a plan or add optional services as your needs change — it all stays on the same relationship and the same monthly bill. Many clients start with Essentials or Professional and grow into Complete over time.
Are there setup or onboarding fees?
Onboarding — deploying agents, documenting your environment, and hardening security — is scoped during your assessment. For most standard environments it's included; larger or more complex migrations may carry a one-time project fee, which we'll always agree on up front.
Get a quote built around your team
Book a free, no-obligation assessment. We'll review your setup, recommend the right plan, and give you an exact monthly price — no pressure, no jargon.